Delivery & Returns Policy

This Delivery and Returns Policy applies to all digital services purchased from thewemark.com, operated by WM GROUP YAZILIM VE DİJİTAL HİZMETLER LİMİTED ŞİRKETİ.

1. Delivery of Services

• All services are delivered digitally.

• Delivery is completed via email, online accounts, or project management tools.

• Standard delivery times vary depending on the service package purchased.

• If additional information is needed from the customer, delivery time begins once the required details are provided.

2. Returns & Refunds

Because the services are digital and often customized, refunds are generally not available once the service has started or been delivered.
Refunds may be considered only if:

• The service has not been initiated, and

• No custom work has been done, and

• A written request is submitted to [email protected].

3. Contact for Delivery or Refund Issues

If you have questions regarding delivery or refund eligibility, please contact us:
Email: [email protected]
Phone: +90 553 604 8875